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Automating Carrier Freight Booking via API Integration

The Challenge

A leading distributor struggled with a manual and time-consuming freight booking process. Each shipment required manual data entry into multiple carrier portals, leading to inefficiencies and human errors.

The Solution

We implemented a Carrier Module in NetSuite that integrates directly with multiple carriers via API, automating the freight booking process. The module retrieves shipping rates, schedules pickups, and generates tracking numbers automatically. This eliminated the need for manual order entry into separate carrier systems.

The Result

  • 70% reduction in manual processing time for booking freight.
  • Faster shipping processes, improving customer satisfaction.
  • Reallocated staff to more value-added tasks, enhancing operational efficiency.
  • Reduced human error, lowering discrepancies in shipping costs.

Implementing NetSuite WMS for Multi-Warehouse Automation

The Challenge

 A multi-location warehouse operation suffered from manual order picking, inefficient stock tracking, and slow fulfillment cycles. Lack of integration with carriers caused delays in shipments.

The Solution

We implemented NetSuite WMS (Warehouse Management System), introducing wave picking, barcode scanning, and automated carrier integrations. This enabled warehouses to streamline order fulfillment and real-time stock management.

The Result

  • 35% reduction in picking and packing times, improving order turnaround.
  • Real-time inventory tracking across multiple warehouse locations.
  • Automated carrier booking at the point of dispatch, reducing shipping delays.
  • Improved order accuracy, enhancing customer satisfaction.

Building a Headless E-commerce Architecture for Seamless Int

The Challenge

 An enterprise B2C retailer faced challenges with its monolithic e-commerce platform, including slow performance, double data entry, and inconsistent inventory availability.

The Solution

We built a headless e-commerce architecture by integrating NetSuite with the storefront via custom APIs. This setup enables real-time order processing, inventory updates, and pricing synchronization without manual intervention.

The Result

  • 50% improvement in website speed, enhancing user experience and conversion rates.
  • Eliminated double keying, reducing manual errors and administrative workload.
  • Real-time inventory and pricing synchronization, ensuring accurate product availability for customers.
  • Scalable architecture, allowing the business to expand to multiple digital sales channels seamlessly.

Implementing a Reporting Suite with Phocas BI for a SME

The Challenge

The Challenge

The Challenge

 A small-to-medium enterprise (SME) in the construction parts industry had no structured data or reporting framework. Departments such as sales, operations, logistics, and procurement lacked visibility into key performance indicators (KPIs), leading to inefficient decision-making and missed opportunities for optimization.

The Solution

The Challenge

The Challenge

We integrated Phocas BI with NetSuite, creating a custom reporting suite that provides real-time insights through intuitive dashboards. These dashboards track essential KPIs across sales, operations, and procurement, ensuring data-driven decision-making.

The Results

The Challenge

The Results

  • Improved decision-making culture, with a shift towards data-driven strategies.
  • Instant access to key business insights, reducing reliance on manual reporting.
  • Enhanced sales performance through visibility into customer trends and product demand.
  • Optimized procurement and inventory management, minimizing overstocking and stockouts.

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